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Public Relations Failure – Maclaren Pushchairs
Blog | customer service | marketing

Public Relations Failure – Maclaren Pushchairs

There’s a headline news story today that incenses me.  It’s a complete public relations fiasco for Maclaren, and will unfold over the next few days.  It will cost them millions in lost sales in the UK alone. Here’s the background.  In the USA, there have been around a dozen or so small children injured when…

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1% Inspiration, 99% Perspiration…
Blog | business coaching | customer service | success

1% Inspiration, 99% Perspiration…

Even the best idea without enough follow-through will end in failure, but a poor idea with total commitment to follow-through will get good, or even great, results.  Hence business success is so often 1% inspiration, 99% perspiration. This came back to my mind this evening while I watched "All Over The Shop", the BBC2 programme…

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